Shipping Policy
A legal disclaimer
This Privacy Policy is governed by our Terms & Conditions and Legal Disclaimer.
Shipping Policy
Last updated: 12/21/2025
Ever After Prints ships custom metal photo prints to customers within Canada and select international locations.
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Processing Time
All products are custom-made. Production typically begins after order confirmation and may take [X–Y] business days depending on order volume and customization.
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Shipping Time
Shipping times vary by location and carrier. Estimated delivery times are provided at checkout and are not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on destination, package size, and selected shipping method.
Delays
Ever After Prints is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photo evidence so we can assist you.
Contact Information
For shipping questions, contact: