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Refund Policy

A legal disclaimer

This Privacy Policy is governed by our Terms & Conditions and Legal Disclaimer.

Refund & Return Policy

Last updated: [Insert Date]

At Ever After Prints, all products are custom-made to order.

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Custom Products

Because our metal prints are personalized:

  • All sales are final

  • We do not accept returns or exchanges for change of mind or customer-uploaded errors

 

Damaged or Defective Items

We will replace or refund items that:

  • Arrive damaged, or

  • Have a manufacturing defect

 

Conditions for Claims

  • Issues must be reported within 48 hours of delivery

  • Clear photo evidence is required

  • Items must be unused and in original condition

 

What Is Not Covered

  • Low-resolution or incorrect images provided by the customer

  • Color variations due to screen calibration

  • Damage caused by improper installation or misuse of magnetic mounting

 

Refund Processing

Approved refunds are issued to the original payment method within a reasonable timeframe.

 

Contact Information

For refund or replacement requests, please contact:

www.eaprints.ca

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